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The Moonitor blog

Notes from the night shift.

Uptime, incidents, alerting and the craft of keeping things online — written by the people building Moonitor.

12 min read

Avoiding Vendor Lock-In: Why Data Export Matters for Agencies

Managing monitoring for dozens of client sites? Here's why data export and API access should be non-negotiable when choosing an uptime monitoring tool

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16 min read

How to Prove SLA Compliance to Clients Using Response-Time Analytics

Learn how agencies use response-time analytics, uptime reports and incident history to prove SLA compliance, defend against complaints, and win renewa

13 min read

White-Label Status Pages: How Agencies Use Branded Reporting to Impress Clients and Boost Retention

Learn how a white-label status page helps agencies build client trust, show monitoring value, support retention and create upsell opportunities.

14 min read

Free vs. Paid Uptime Monitors: When Should Startups Upgrade?

Free uptime monitoring can launch a startup, but paid uptime monitoring matters when downtime, alerts and growth affect customers and revenue.

16 min read

Agency Uptime Monitoring: How to Centralise Monitoring Across Dozens of Client Sites

Agency uptime monitoring for UK client sites: organise alerts, track performance and report uptime professionally from one centralised dashboard.

10 min read

Setting Up Website Monitoring in Under 5 Minutes: A Founder's Guide

Set up website monitoring in under five minutes with uptime checks, alerts, and a status page—no technical skills or credit card required.

11 min read

Affordable Uptime Monitoring: What Small Businesses Actually Need

A practical, no-nonsense guide to affordable uptime monitoring for small businesses and startups. Learn what to monitor, what features are worth payin

16 min read

Incident Communication Templates Every SaaS Team Should Have

Copy-paste incident communication templates for every stage of a SaaS outage — from initial detection to root cause summary. Built for teams using sta

11 min read

How Transparent Status Pages Reduce Support Ticket Volume (And Save Your Team Hours Every Outage)

Learn how status pages reduce repetitive support tickets during outages through proactive incident communication, subscriber updates, and clearer cust

14 min read

Status Page Best Practices During a Major Incident: A Crisis Communication Playbook

Learn what to post on an incident status page during an outage, how often to update customers, and how to write a trusted post-incident summary.

16 min read

The SSL Monitoring Checklist: What Every Sysadmin Should Track

A practical SSL monitoring checklist covering expiration alerts, certificate chain validity, subdomain coverage, and renewal automation—built for sysa

13 min read

How to Automate Certificate and Domain Renewal Alerts (So You Never Get Caught Out Again)

Automate certificate renewal alerts for SSL and domains with daily checks, named owners, and email, Slack, or webhook notifications.

17 min read

From Cron to Confidence: A Failure-Proof Job Monitoring Workflow

See how a team built a reliable cron job monitoring workflow with heartbeat checks, smarter alerts, and on-call processes that catch failures fast.

12 min read

Domain Expiration Monitoring: Why Renewals Slip Through the Cracks (Even at Well-Run Companies)

Prevent costly domain lapses with domain expiration monitoring, renewal alerts and SSL monitoring. Protect your website, email and IT infrastructure.

Background Job Monitoring: The Metrics That Actually Matter (Beyond Pass/Fail)
18 min read

Background Job Monitoring: The Metrics That Actually Matter (Beyond Pass/Fail)

Track background job monitoring beyond pass/fail with job monitoring metrics, queue monitoring, worker uptime and failure rate trends.

Cron Job Alerting: How to Set Up a Dead Man's Switch the Right Way
19 min read

Cron Job Alerting: How to Set Up a Dead Man's Switch the Right Way

Configure a dead man's switch for cron job alerting: set heartbeat monitoring thresholds, catch scheduled task failures, and avoid noisy false alerts.

Monitoring at Scale: How Growing Agencies Organize Infrastructure Monitoring Without the Chaos
11 min read

Monitoring at Scale: How Growing Agencies Organize Infrastructure Monitoring Without the Chaos

Managing monitoring for dozens of clients? Here's how agencies scale their uptime monitoring strategy with smart organization, automation, and alert t

API Monitoring Best Practices: How to Catch Failures Before Your Users Do
13 min read

API Monitoring Best Practices: How to Catch Failures Before Your Users Do

Master API monitoring with API uptime checks, response time analytics, endpoint monitoring and incident alerting—catch failures before UK users do.

14 min read

Heartbeat Monitoring Explained: Never Miss a Silent Cron Failure

Learn how heartbeat monitoring catches silent cron failures with dead man's switch alerts, grace periods and practical scheduled job monitoring tips!

16 min read

The True Cost of Downtime for SaaS Businesses in 2025 (And How to Calculate Yours)

Calculate the true cost of downtime for SaaS businesses, from lost revenue and customer churn to SLA penalties—and see why uptime monitoring pays.

14 min read

How to Set Up Slack and Discord Alerts for Downtime Incidents (Step-by-Step Guide)

Learn how to connect Slack downtime alerts and Discord webhooks to your monitoring tool for faster incident notifications and less alert noise.

11 min read

5 Signs Your Current Monitoring Setup Isn't Good Enough (And How to Fix It)

Not sure if your monitoring setup is actually protecting your business? Here are 5 warning signs your uptime monitoring has gaps—plus how to fix them

16 min read

Uptime Monitoring vs. APM: Which One Does Your Team Actually Need?

Uptime monitoring vs APM: compare external checks, application performance monitoring and response time analytics to build the right monitoring stack.

15 min read

DNS Monitoring 101: Catching Unauthorized Record Changes Early

Learn how DNS monitoring helps IT teams spot unauthorized record changes before they cause downtime or hijacking incidents. Practical setup tips insid

18 min read

How to Build a Branded Status Page That Builds Customer Trust

Learn how to design a branded status page that reassures customers during incidents. A practical playbook covering status page design, incident commun

16 min read

Why Multi-Region Failure Verification Stops False Downtime Alerts

Learn how multi-region monitoring strengthens uptime monitoring, cuts false positives and improves incident alerting—while revealing limits reliability.

21 min read

How to Choose the Right Uptime Monitoring Tool for Your Startup (Without Overpaying or Overbuilding)

UK startup guide to choosing an uptime monitoring tool: compare website monitoring, monitor types, alerting speed and affordable monitoring that scales

Reading about downtime beats living through it.

Moonitor watches your sites, APIs and cron jobs around the clock — and verifies every failure from another country before it wakes you.